News – David Bruce

Compensation Clinic: Hyatt Hotels Dining Pre-Order System Fail During Dinner

This week’s Compensation Clinic is making a stop at Hyatt again, where I had an issue with an in-house order

A LoyaltyLobby reader sent us an interesting case about the European Entry-Exit System (EES) not properly recording their exit because

IHG with Chase launched a refreshed line of cobranded credit cards earlier this month (read more here), and there are

Global Hotel Alliance (GHA) has launched a year-end promotion to get more GHA Discovery members to qualify for status. GHA

Air France has now officially canceled Dubai flights until November 7 and Riyadh until December 12, 2026, but they have

Accor has launched a bonus points offer for stays at select brands and hotels in Asia-Pacific, the Middle East, and

Amadeus, the Spanish company that provides critical infrastructure to many airlines, was hacked for an extended period between August 10,

Today I have somewhat of a rant topic that I seriously came to hate, namely owners turning their entire apartment

Accor has a new bonus points offer for stays in Greater China, and you can also get an instant ALL

SAS EuroBonus launched earlier this month a worldwide limited-time status match offer for elite members of most Star Alliance, Oneworld,

Wyndham is reentering vacation home rentals for the second time after its previous deal with Vacasa ended on December 1,

Singapore Airlines has today extended its Dubai flight cancellations through February 28, 2027. Singapore Airlines doesn’t appear to offer rebookings