Hilton has launched a Pay with Points pilot at 150 hotels in the United States, with an expected full rollout to more than 6,000 hotels in the United States and Canada in early 2027.
Honors members can use their points to offset folio expenses during the digital check-out process using the app.
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READ MORE: Hilton Honors Rate & Bonus Points Offers
The use of Pay with Points is only available for elite members (Silver, Gold, Diamond & Diamond Reserve).
New benefit gives Hilton Honors members a more flexible way to use Points toward their stay in the Hilton Honors App Pay with Points is a new Hilton Honors benefit that allows members to use Hilton Honors Points toward eligible hotel charges during Digital Check Out in the Hilton Honors App. Pay with Points is available to Hilton Honors members with Silver, Gold, Diamond or Diamond Reserve status at participating hotels in the U.S. Hilton is the first major hotel brand to offer Pay with Points through a fully digital check out experience with no front desk visit required.
McLEAN, Va. – Hilton today launched Pay with Points, becoming the first major hotel brand to give members the opportunity to use loyalty Points toward their bill through a fully digital check out experience. The new Hilton Honors benefit enables members with Silver, Gold, Diamond or Diamond Reserve status to apply Points toward eligible hotel charges during Digital Check Out in the Hilton Honors App.
Pay with Points was created in direct response to Hilton Honors member feedback. According to recent Hilton research, 70% of Hilton Honors members surveyed are interested in using Points toward on-property purchases, and approximately half said the capability could make them more likely to stay or book with Hilton. Pay with Points brings flexibility into the digital stay experience, giving Hilton Honors members the ability to put their Points to work even before they leave the hotel.
Unlike comparable offerings that require front desk assistance, Pay with Points is completed by the guest, digitally, within the Hilton Honors App while at the hotel or on-the-go. During Digital Check Out, elite status members can now, for the first time, review their folio, choose from available Point redemption options and apply Points toward eligible charges.
“Loyalty is personal, and every Point a member earns represents a choice they made to stay with us,” said Brad Anderson, vice president, Hilton Honors Program. “Our Hilton Honors members have told us they want more flexibility when it comes to using those Points. They can already redeem them for free night stays or money-can’t-buy experiences around the world. Pay with Points introduces another digitally-enabled tool to our members, reducing the friction of travel and providing them with the choice and control that they value.”
Enabled by Hilton’s customized technology platform, Pay with Points is the latest example of how the company is bringing differentiated digital experiences to members faster and at scale, giving them greater flexibility and control throughout their journey. Pay with Points builds on Hilton’s continued investment in digital tools that put members in control of their stay, including Digital Check In, Digital Key and Choose Your Room. With Points redemption now part of Digital Check Out in the Hilton Honors App, Hilton is making it easier for members to manage their stay experience from check in to check out.
Pay with Points is available now at 150 participating hotels in the U.S., reflecting Hilton’s test-and-learn approach to evolving its digital experience. The benefit is expected to expand to more than 800 hotels by the end of 2026, followed by a full rollout to more than 6,000 participating properties in the U.S. and Canada in early 2027. Availability and eligible redemption options may vary by property.
Conclusion
It is always good to have more ways to use points, but I assume the value assigned to an Honors point is so low that it’s mostly useless for anyone who cares about using them effectively.
You can already reduce the price of a stay by offsetting it with points during booking (Points & Money), but I have never used it and never will.
Of course, we can hope that this won’t be the ONLY way to use points in the future.
Frequently asked questions by Hilton:
Hilton Honors Pay with Points FAQs
Who is eligible to use Pay with Points?
Hilton Honors Members that are Silver, Gold, Diamond, or Diamond Reserve Tier Status with an available point balance are eligible to use Pay with Points.
Where will I be able to use Pay with Points?
The Pay with Points benefit will be available at participating United States Hilton properties. Eligible Members will receive a pre-arrival email confirming their reservation is eligible for Pay with Points.
How does Pay with Points work?
Eligible Hilton Honors Members may redeem available points during the Digital Check-out process in the Hilton Honors mobile application to cover all or part of their folio balance. Any remaining folio balance will be charged to the payment form on file.
Can a Member use Pay with Points to cover other guest’s folios?
No, Members may only use Pay with Points for reservations where they are the guest of record.
Can a Member use Pay with Point to cover multiple rooms on their reservation?
Yes. Members can use Pay with Points to cover eligible charges associated with multiple rooms on their reservation. During the Digital Check-out process a Member must select a specific room and follow the Pay with Points prompts.
Can a Hilton Honors Member use Pay with Points at Front Desk check-out?
No. Hilton front desk agents cannot apply Pay with Points redemptions to a folio. Pay with Points is only available within the Digital Check-out process on the Hilton Honors mobile application.
Pay with Points does not always appear during the Digital Check-out process. Why is that?
Pay with Points will only be displayed to Members who:
Have Silver, Gold, Diamond, or Diamond Reserve Tier Status; Are staying at an eligible participating hotel; and Have enough Points to meet the minimum redemption threshold.
Can I modify or cancel the use of Pay with Points after check-out?
After confirming check-out, Honors Members will not be able to modify or cancel the points redeemed via Pay with Points.
Terms and conditions for Pay with Points:
Pay with Points at Digital Checkout
Eligible Hilton Honors Members may redeem Hilton Honors Points toward eligible charges incurred during a qualified Stay on their hotel folio at Participating Hotels through the Hilton Honors mobile application’s Digital Check-Out experience (“Pay with Points”). Pay with Points is only available to Members with Silver, Gold, Diamond, and Diamond Reserve Tier Status. Pay with Points is currently available only at Participating Hotels in the United States. Hilton Honors reserves the right, in its sole discretion, to modify, discontinue or expand the availability of Pay with Points, including adding hotels, regions, or markets, at any time. To use Pay with Points, a Member must: (i) be the guest of record on the reservation for a qualifying Stay; (ii) have an eligible folio balance at a Participating Hotel; (iii) complete Digital Check-Out through the Hilton Honors mobile application; and (iv) have sufficient Hilton Honors Points available in the Member’s account. Members may redeem Points toward eligible folio charges during Digital Check-Out in accordance with the redemption options made available through the Hilton Honors mobile application. Redemption options are available only to members who meet the minimum Points balance required for redemption. Eligible Members will be presented with available redemption options and may select the number of Points to redeem from their available redemption range. Hilton Honors reserves the right to modify minimum redemption thresholds and redemption options at any time. Once a Member confirms a Pay with Points redemption, the corresponding Points will be deducted from the Member’s Hilton Honors account. Redemptions may not be cancelled, refunded, or redeposited into a Member’s account, except as required by applicable law or otherwise determined by Hilton Honors. Pay with Points redemptions cannot be redeemed for cash, prizes, or credit. Taxes, gratuities, service charges, resort fees, room charges, deposits, adjustments, and other amounts may be eligible or ineligible for Pay with Points redemption, as determined by Hilton and identified as eligible in the Hilton Honors mobile application. Hilton Honors reserves the right to correct errors, adjust Points balances, modify redemption records, or take such other action as it deems appropriate in the event of fraud, misuse, unauthorized activity, system error, or violation of the Hilton Honors Terms and Conditions. Any resulting corrections, credits, or adjustments will be determined by Hilton Honors in its sole discretion.